By creating an account or using ScholarPilot, you agree to these terms. ScholarPilot provides AI-assisted guidance and does not guarantee admission, scholarships, visa approval, or test outcomes. Always verify important decisions with the relevant institution or a qualified human advisor.
Please reach the right team for the fastest help:
| Issue type | Email address |
|---|---|
| Account & general support | support@scholarpilot.support |
| Billing, subscriptions & refunds | billing@scholarpilot.support |
| Partnership inquiries | partnerships@scholarpilot.support |
| Admissions help | admissions@scholarpilot.support |
| General inquiries | inquiry@scholarpilot.support |
Free tier: Students may use the free eligibility report and basic guidance at no cost, subject to fair-use limits. We may adjust free-tier features at any time.
Paid tiers (Starter, Pro): Paid plans unlock additional tools and are billed on a recurring basis until cancelled. You are responsible for keeping your account details accurate and your login secure. Misuse of AI outputs (e.g. submitting fabricated content) is prohibited.
Partner (coaching-center) accounts may manage multiple students and are responsible for obtaining each student’s consent before adding them. Partners must use the platform lawfully, keep student data confidential, and not misrepresent ScholarPilot services. Full partner obligations are set out in the Partner Terms.
If a dispute arises, contact us first so we can try to resolve it directly. Email support@scholarpilot.support or, for founder-level escalation, iamhasanabir@scholarpilot.support. Continued use of ScholarPilot after changes to these terms constitutes acceptance of the updated terms.